Play Responsibly
Before You Play
The Spinboss footer puts it simply: gambling can be addictive, so play responsibly. Casino games are designed with a house edge, which means they cost money over time and cannot replace a regular income. Registration under 18 is prohibited, the operator checks the age of every customer and winnings of underage players are cancelled.
Three questions worth answering before each session:
- How much spare money can I spend today without affecting bills or savings?
- When will I stop, whether I am winning or losing?
- Am I playing for fun, or to escape stress or win back losses?
How Spinboss Supports Safer Play
At Spinboss the main measures run through the support team rather than self-service settings:
| Measure | How to request it |
|---|---|
| Short break | Ask support to exclude you for a while |
| Self-exclusion | E-mail support; the account is closed as soon as practicable |
| Account closure | E-mail or live chat; withdraw any balance first |
After self-exclusion you should tell support about any other accounts you have and not open new ones. The help centre also mentions a Responsible Gaming section in the player profile.
The responsible gaming page includes a 13-question self-test and recommends parental-control filters such as Net Nanny if children can access your devices.
Recognising a Problem
- Gambling takes up more of your time and thoughts than you would like.
- You increase stakes to feel the same excitement.
- You borrow money or delay bills to keep playing.
- People close to you are worried about your gambling.
Support Services
- GamCare - 0808 8020 133, free, around the clock, with live chat, WhatsApp and online forums.
- GambleAware - confidential 24/7 support and a finder for treatment near you.
- Gamblers Anonymous - meetings every day of the week, no appointment needed.
- Samaritans - 116 123, free at any time.